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Access denied on SharePoint admin center but user has SharePoint admin role

In this article, we will be discussing an issue "one of my users has the SharePoint admin role, but when attempting to access the SharePoint admin center, the user is denied access". It's a very strange issue but it happens. 

We will be discussing quick steps to resolve this issue which works for me and other people. Also, we will discuss what you do if these things will not work for you.

Solution for "Access denied on SharePoint admin center but user has SharePoint admin role"

Solution 1: 

1  Log in to the office 365 admin center.

2  In the left panel you will find the option Roles, In the roles go to the SharePoint administrator and remove the user for which you are facing the issue.

3  Re-assign the role to the user.

Solution 2: 

1  Log in to the Azure Portal.

2 Navigate to the User option, search for the user and then remove the assigned role.

3 Re-assign the role to the user.

If the above solutions not worked and the issue still persists, in this case, you can raise the ticket to Microsoft support and mention the issue.

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